Category / Information Architecture / Innovation and Technology: / InteractionDesign / Usability Testing and Prototyping / User Research

Meet Alex, a seasoned UX designer, faced with an exciting yet challenging task: integrating Artificial Intelligence (AI) into a banking app to enhance user experience. As Alex embarks on this journey, a dilemma arises—should Alex approach this task with the traditional depth of “Think About the Design” or embrace the agility of “Design Thinking”? 1.…